CPM Vietnam | Field Marketing & Retail Services Agency

When we talk about personal data we mean any information which relates to an identified or identifiable living individual. Individuals might be identified by reference to a name, an identification number,location data, an online identifier (such as an IP address) or to other factors that are specific to them, such as their physical appearance. Categories of personal data we may collect and process about you include:

• contact information (e.g. name, physical address, telephone number, email address);
• your date of birth;
• information about your employment or education history;
• information for hiring talent and human resources (e.g. work eligibility status, financial account information, government-issued identification information or dietary requirements);
• any additional data that may identify you which you submit to us.

For more information about the personal data we collect please refer to the HOW WE USE PERSONAL DATA section below and the OUR USE OF COOKIES AND SIMILAR TECHNOLOGIES section

1. verify your identity;
2. help us improve our products and services and develop and market new products and services;
3. carry out requests made by you on the Site;
4. investigate or settle inquiries or disputes;
5. comply with any applicable law, court order, other judicial process, or the requirements of a regulator;
6. enforce our agreements with you;
7. protect the rights, property or safety of us or third parties, including our other clients and users of the Site;
8. provide support for the provision of our Services; and
9. use as otherwise required or permitted by law.

We set out in more detail below the specific ways in which we may use your personal data

• All Service Enquiries.
  For more information click here.

  Our Site uses various user interfaces to allow you to request information about our products and services: these include printed and electronic enquiry forms and a telephone enquiry service. Contact information may be requested in each case, together with details of other personal information that is relevant to your enquiry. This information is used in order to enable us to respond to your requests.
• Client Administration.
  For more information click here.

  We may collect personal data about our client and potential client contacts to enable us to respond to client requests, to administer client accounts with us, to conduct credit checks (if permitted by applicable law), and to verify and carry out financial transactions for payments made to us.
• Recruitment.
  For more information click here.

  If individuals apply for a job with us or otherwise express an interest in working for us, we will collect contact details and CV or resume information from the individual.  We use such personal data for the following purposes: a) to assess the individual’s suitability for any position for which they applied (or future positions for which we think the individual may be suitable) including employment or freelancer positions, summer placements or internships and also any business support or services role whether such application has been received by us online, via email or by hard copy or in person application; b) to take any steps necessary to enter into any contract of employment (or otherwise) with the individual; c) to comply with any regulatory or legal obligations in relation to any such application; and d) to review our equal opportunity profile in accordance with applicable legislation. We do not discriminate on the grounds of gender, race, ethnic origin, age, religion, sexual orientation, disability or any other basis covered by local legislation.
• Marketing communications.
  For more information click here.

  We may carry out marketing activities using an individual’s personal data. In particular, we may use personal data to form a view on what we think the individual may want or need, or what may be of interest to the individual.  We may use that information to provide individuals with marketing information about our events and services we feel may be of interest. We may also provide individuals with information about media and public relations events.
• Contact Databases.
  For more information click here.

  We collect and maintain data bases containing information about retailers, SME businesses, on-trade premise and consumers which we use to help our clients increase and manage distribution of their products. We may collect this information independently or as data processors acting on behalf of our clients. Such information may include an individual’s name and personal contact information, or business contact details. The type of personal data that we collect may vary depending on the services we are providing to our client. Data collected will only always be specific and not excessive to fulfil the data processing task. This information may be information that is purchased by our client or our business, voluntarily supplied to us by those individuals through our Site, during a face to face meeting, or in other situations such as a phone call to our contact centre or email contact via a client website.
• Business administration and legal compliance.
  For more information click here.

  We may use an individual’s personal data for the following business administration and legal compliance purposes:

  • to facilitate the operation or effective management of our group of businesses;
  • to enforce or protect our legal rights;
  • to deal with complaints;
  • to protect the rights of third parties (including where health or security of an individual is endangered (e.g. a fire); and
  • in connection with a business transition or sale such as a merger, re-organisation, acquisition by another company, or sale of all or a portion of our assets.
• Visiting our premises.
  For more information click here.

  If an individual visits any of our premises we may collect contact information as part of our sign in process. We may also capture their image on our surveillance camera or CCTV.